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Unable to remove payment incorrectly inputted
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Rhys Yeomans |
When putting a payment amount against a competitor, there is no way to remove this if a mistake is made.
In addition, putting a payment in field automates a payment completed email, which can cause confusion if a payment has not actually been made.
1 - Provide an easy way to remove incorrect payment input.
2 - Turn off automated payment status emails to competitors.
Thank you,
Rhys Yeomans
0400519490
Activity Newest / Oldest
Mat Wraith
Hi Rhys,
Thank you for your feedback.
Correcting Payment Amounts – If an incorrect amount is entered in the Fee field, you can simply update the field with the correct amount or enter a zero to remove payment.
Automated Payment Notifications – Payment notifications are a mandatory part of the system as they generate invoices for entrants. At this stage, these notifications cannot be disabled. However, we are considering an improvement that would allow Event Organisers to suppress payment notifications for a set period to prevent premature emails being sent.
We appreciate your feedback and will take this into account as we continue improving the system. Please let us know if you have any further suggestions or concerns.
Rhys Yeomans
I was in the 'old' system, works in the new system. Please disregard.